Return to FAQ
|How do I customize an item?|
|If you have a special request to customize an item in a way that is not indicated on the product's page (adjust length, change a charm, etc.) please indicate your changes in the "Order Comments" box at checkout or contact the office immediately after submitting the order at 972-712-2888 or Info@JulioDesigns.com. Once the status of the order is changed to "processing", we will not be able to make changes.